At DGTL HOUSE INC, we respect your privacy. This Privacy Policy explains what personal data is, what types of personal data we collect, how and why we collect it, how it is processed, and what rights you have regarding your information. You can be confident that your personal data is handled securely and responsibly.
What is personal data?
Personal data refers to any information that can identify you as an individual — such as your name, email address, or phone number.
Personal data we collect and process
When you engage with DGTL HOUSE INC, we may collect and process your personal data. This includes:
1. Information you provide directly
We collect information you share with us voluntarily — for example, when you fill out a contact form, send us an email, or call us. This may include your name, email address, phone number, and any message you submit.
2. Information collected automatically
We use industry-standard technologies to automatically collect data about your interaction with our website. This includes device type, operating system, browser type, IP address, approximate geographic location, and pages visited. This data is not shared with third parties but may be used internally for marketing and performance analysis.
3. Information from third-party sources
We may collect data through external platforms, such as social media, when you interact with us there. This information is protected in line with this Privacy Policy and any additional policies of the originating platform. We also use tools like Google Analytics, Google Search Console, Ahrefs, and SEMrush to analyze website performance and traffic data for internal research and client projects.
Why we collect this information
We collect your data to personalize your experience with our services, website, and marketing content (e.g., social media, email campaigns, Google Ads). Your data helps us provide more relevant information and improve our services. Your information will never be sold or transferred to external parties without your consent, except when needed to deliver our services or enhance functionality.
Where we store and process your personal data
Your data may be stored or processed in your region or in countries where DGTL HOUSE INC or its partners operate. We implement necessary safeguards to ensure your information is protected, including during international transfers.
Disclosure of your personal data to third parties
We only share your data in the following cases:
Legal obligations
If required by law, regulation, or legal process.
Within our group
To provide services and ensure consistent quality.
With service providers
For functions like billing, IT support, marketing, hosting, legal, and analytics. These vendors are contractually bound to confidentiality and cannot use your data for other purposes.
Legal claims
To defend the legal rights of DGTL HOUSE INC.
Business transitions
In the event of a merger, acquisition, or restructuring.
With your consent
In any other case, only with your explicit approval.
Retention of your personal data
We retain personal data as long as necessary to deliver services, comply with legal obligations, resolve disputes, and operate our business. Retention periods vary based on the type of data and purpose of use.
For specific questions about data retention, contact us at: marketing@dgtl-house.com
Cookies
We use cookies and similar technologies (like pixels and tags) to improve your experience, remember your preferences, analyze site usage, and deliver tailored content.
Types of cookies we use:
Strictly necessary cookies
Essential for basic site functions.
Performance cookies
Help us understand how users interact with the site.
Functional cookies
Store preferences like language or region.
Third-party cookies
From platforms like Google or Facebook to improve advertising relevance.
Analytics cookies
Track behavior to optimize content and UX (e.g., Google Analytics).
How to control cookie settings
You can manage cookie preferences in your browser settings. Restricting cookies may affect site functionality or personalization.
Some browsers support "Do Not Track" (DNT) signals, but DGTL HOUSE INC currently does not respond to them. We continue to handle your data in line with this policy.
Pixels
We may use tracking pixels in emails (if you've opted in) to understand engagement, and third-party pixels (e.g., Facebook, Google) to deliver relevant advertising. As we adopt new technologies, we may collect similar data through other tools.
Security
We take your privacy seriously. DGTL HOUSE INC follows industry best practices to secure your data, including encryption (TLS) for information in transit. However, no system is 100% secure — we do our best, but we cannot guarantee absolute protection.
Your rights
If you are located in the EU or a jurisdiction with similar privacy regulations, you may have the right to access, correct, or delete your personal data, subject to legal limitations.
To exercise your rights, please contact us at: marketing@dgtl-house.com. We may require identity verification before processing your request.
Data Protection Officer
To reach our Data Protection Officer, email: marketing@dgtl-house.com
Use by children
Our services are not intended for users under 16 years of age. We do not knowingly collect personal data from children.
Minors must obtain parental or guardian consent before using our services or submitting personal data.
If we become aware that a child has provided us with data, we will delete it immediately.
Changes to this Privacy Policy
We may update this policy to reflect changes in our services, legal requirements, or user feedback. We encourage you to review it periodically.
If we make significant updates, we'll notify you via our website or email.